Newport Pagnell, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Marshall Resource Partners Ltd
Quality Assurance Manager A market leader within vehicle leasing and management solutions is looking to bring on a QA Manager. This is a newly created role so will be a great opportunity for someone to come in and really make a difference, you will be placed within their client services team. They are implementing a new piece of software … can improve their staff training or products to better their customer service. They have recently been acquired by a leading Financial Services company so they are at an exciting time in their growth for this person to join them on their journey. Role Responsibilities Integrate Quality Assurance into our business using recommended tools to ensure in line with SCF … Integrate quality assurance tool and embed framework into the business Embrace change, influence the office environment to do whats right for our customers, and getting it right the first time Promote a culture of treating customers fairly within the business function ensuring behaviours and processes are reflective of the principles of conduct risk. Deal with or escalate any identified More ❯
Newport Pagnell, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Marshall Resource Partners Ltd
Quality Assurance Manager A market leader within vehicle leasing and management solutions is looking to bring on a QA Manager. This is a newly created role so will be a great opportunity for someone to come in and really make a difference, you will be placed within their client services team. They are implementing a new piece of software … can improve their staff training or products to better their customer service. They have recently been acquired by a leading Financial Services company so they are at an exciting time in their growth for this person to join them on their journey. Role Responsibilities Integrate Quality Assurance into our business using recommended tools to ensure in line with SCF … Integrate quality assurance tool and embed framework into the business Embrace change, influence the office environment to do whats right for our customers, and getting it right the first time Promote a culture of treating customers fairly within the business function ensuring behaviours and processes are reflective of the principles of conduct risk. Deal with or escalate any identified More ❯
Little Chalfont, Buckinghamshire, United Kingdom Hybrid / WFH Options
SelectStaff Recruitment
Conduct negotiations with customers, demonstrating strong financial awareness. EXPERIENCE: Advanced written and verbal customer communication skills. Ability to present confidently using digital platforms and face-to-face meetings. Effective timemanagement and organizational skills. Strong analytical skills with the ability to present precise data clearly. Knowledge of Microsoft365 office platforms (Outlook, Excel, Word, PowerPoint, Teams). Experience with … MORE INFO: £40,000 (depending on experience). 5% Commission on net profit. Permanent Full Time. UK Drivers license and own car Hybrid Role - Must live within 1 travel time, as this will be WFH and office based Monday to Friday 8:00am - 5:00pm More ❯