1 of 1 Remote/Hybrid Microsoft 365 Jobs in Bury

users by telephone, email and remote-access tools • Log, manage and update support tickets accurately • Set up user accounts, devices and system access • Support Microsoft 365 applications and Windows environments • Escalate more complex technical problems when required • Maintain clear records of incidents, solutions and system updates • Deliver … professional and helpful service to users Skills & Experience • Good knowledge of Microsoft 365 and Windows operating systems • Confident troubleshooting common hardware and software issues • Strong communication and problem-solving skills • Ability to explain technical information clearly • Organised approach with good attention to detail • Comfortable managing multiple support ...