1 of 1 Order Management Jobs in Bury

Customer Service Representative

Hiring Organisation
Recruitment Solutions (North West) Ltd
Location
Bury, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,000 per annum
This is an exciting opportunity to become the key link between customers and internal departments, ensuring excellent service while supporting the end-to-end order process. You will be responsible for managing customer orders, maintaining strong customer relationships, and working closely with production, sales, and other internal teams … problem-solving, working in a fast-paced environment, and delivering exceptional customer service. Key Responsibilities: Process customer orders accurately using an ERP system. Manage order amendments, cancellations and re-bookings. Coordinate delivery schedules and communicate any changes or delays to customers. Respond to customer enquiries via telephone and email. ...