Apprentice ICTS Support Engineer
- Hiring Organisation
- WILLIAM HARE LIMITED
- Location
- Brandlesholme House, Brandlesholme Road, Bury, Lancashire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,976 to £23,793.12 a year
Apprentice ICTS Support Engineer, you will provide 1st Line IT Support, answer calls, diagnose hardware and software faults, log customer queries, escalate complex issues to Engineers, assist with hardware builds, install and deploy hardware and software, and support unified communications deployment. Role As a potential … ICTS Support Engineer, your list of tasks will include: To supply 1st Line Support for the IT Department. Take calls and be the initial contact for the IT department, Have knowledge of fault diagnosis on hardware and software. Be responsible for logging customer queries, escalating complex queries ...