2 of 2 Remote ERP Jobs in Bury St Edmunds

Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be … office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. A focus … on the support queries related to the ERP's financial modules. Skills & Experience 1st to 2nd Line Support experience Ability to quickly pick up bespoke software Experience on financial software such as sage etc is preferred. A knowledge of SQL scripting and SQL Server Reporting Services (SSRS) would be advantageous. Strong customer service history and communication skills. Why Join Us More ❯

Job Title : ERP Software Support Analyst. Location : Bury St Edmunds. Contract : Permanent. Are you passionate about IT and enjoy helping people solve technical problems? We're looking for a software support analyst to join our clients ERP support team, based in Bury St Edmunds. This is a fantastic opportunity to join a supportive, forward-thinking business where you'll be … office full time as well as hybrid or remote options. Key responsibilities First point of contact for customer support needs. Diagnose and resolves line support issues across the companies ERP software with a lean-to finance/financial application support Deliver excellent customer service, including the ability to speak comfortably on the phone to a range of customers. A focus … on the support queries related to the ERP's financial modules. Skills & Experience 1st to 2nd Line Support experience Ability to quickly pick up bespoke software Experience on financial software such as sage etc is preferred. Understanding of SQL scripting to be able to support the dev team during quiet periods. Strong customer service history and communication skills. Why Join More ❯