5 of 5 ITIL Jobs in Bury St Edmunds

technical background in infrastructure, cloud (Entra ID, Intune, Azure, Microsoft 365), and networking, sufficient to act as the senior technical escalation point. Experience operating ITIL-aligned service management, including incident, problem, and change management, SLAs, and service reporting. Experience owning cybersecurity controls and achieving and maintaining Cyber Essentials Plus. Experience ...

solution. Problem Solving: Engages and coordinates with subject matter experts to resolve complex issues as they relate to customer/organisational requirements. Desirable ITIL 4 Foundation System Design: Experience of building and working to system design using UML/C4. ITSM: Experience working in an IT service desk or support ...

delivering a secure, scalable technology environment that supports current operations and growth. You will manage two teams, drive cyber security controls, GDPR compliance and ITIL-aligned service delivery, and partner with #J-18808-Ljbffr ...

Qualifications Degree-level qualification in information technology, business, engineering or a related discipline, or equivalent substantial professional experience. Recognised service-management qualification such as ITIL 4 Foundation or higher. Evidence of continuing professional development in technology leadership, service management or organisational change. Experience/Knowledge Significant leadership experience across technology … financial, analytical and supplier-management skills. Leads calmly through major incidents, ambiguity and organisational change. Develops people through coaching, delegation, feedback and succession planning. ITIL 4 Managing Professional or Strategic Leader. Experience within utilities, regulated infrastructure, telecoms or another operationally critical environment. Experience of service automation, AI-enabled service management ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...