UX and CRO Specialist
- Hiring Organisation
- phs Group
- Location
- Caerphilly, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth. ItwouldbebeneficialinyourapplicationtospecifywhichCROtoolsyouarefamiliarwithandyour experienceinthisarea … such as Optimizley or Convert. About the Role Youll lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver ...