Senior Infrastructure Engineer
Caerphilly, Wales, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Sadler Recruitment
in providing expert-level support, managing escalations, and leading complex technical solutions for their Managed Service customers. This role demands excellent communication and problem-solving skills, along with the ability to work both independently and collaboratively to deliver high-quality outcomes. Key Responsibilities D eliver outstanding 3rd line … for remote out-of-hours technical support is also expected. Essential Experience Proven experience as a senior engineer within an MSP environment. Excellent problem-solving skills and ability to manage high-pressure escalations. Strong communication skills for effective client and internal team interactions. Familiarity with the ITIL framework … patching tools (Ninja, Action1, Winget). Competencies Effective communication skills Professional and positive interaction Strong work ethic and commitment to task completion Routine problem-solving abilities For immediate consideration please send your CV in today More ❯
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