1 of 1 SLA Jobs in Caerphilly

Closing on 31 Dec 2026 Service Desk Engineer Hybrid · Team Metalogic HQ, Caerphilly, CF83 3GW (United Kingdom) Posted on 02 Nov 2026

Location
Caerphilly, Wales, United Kingdom
line, projects or cloud engineering. A typical week includes: Tickets and users – logging and prioritising enquiries in ConnectWise PSA, keeping tickets updated to SLA, and taking ownership of issues through to resolution. Microsoft 365 and identity – starters, leavers and account changes, licensing, shared mailboxes, groups and permissions across Exchange, Teams ...