1 of 1 Remote Data Analysis Jobs in Camberley

NOC Engineer

Hiring Organisation
Telent Technology Services Ltd
Location
Camberley, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
week. NOC Engineer - What you'll do: Provide remote technical support for the Network Services customer base, including troubleshooting, diagnosis, and data analysis of Network Infrastructure. Offer clear and concise communication (both verbal and written), ensuring updates are understandable for all technical levels. Support Telent's change management … incidents based on customer business needs and operational impact. Take technical ownership of all Telent incidents to ensure customer satisfaction, including case management and data collection. Notify customers and third parties of technical issues, outages, and remediation statuses. Develop trend analysis and root cause analysis to support ...