1st Line IT Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Camberley, Surrey, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
This is a primarily remote position , with occasional travel to Oxford and Guildford , working within a structured Level 0, Level 1 and Level 2 support environment . The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users across a broad range … . Alongside technical ability, we highly value attitude, collaboration, problem-solving and excellent customer service . What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage and resolve ...