based Telephony platforms Knowledge of Microsoft cloud solutions such as 365 Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies more »
operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft more »
but not limited to Windows OS Telephony systems - previous telecoms industry experience is desirable Active Directory & Group Policy Network and security understanding - firewalls, routing, VPN etc. Office 365 or azure administration is desirable but not essential. Software and hardware knowledge Essential Skills & Experience: Proven experience in a service desk BAU more »