service desk support calls though a ticketing system Provide end user 1st/2nd line support across multiple devices, including, but not limited to Windows OS Telephony systems - previous telecoms industry experience is desirable Active Directory & Group Policy Network and security understanding - firewalls, routing, VPN etc. Office 365 or more »
Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching more »
As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Hands-on, Technical or Engineeringexperience with one or more of the following : ATM,High Speed Printers, EPOS Machines, Gaming Machines, Gambling more »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - Reigate
You'll have the opportunity to learn new technologies and expand your technical skills. We're looking for candidates with troubleshooting expertise in MicrosoftWindows Desktop Operating Systems, Microsoft Office, and basic networking skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge … and familiarity with printers. Responsibilities: Providing 1st Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line support for Office 365 Administration (User Accounts, Licenses, Permissions, Apps) Writing and updating user and system documentation Handling SLA-based technical support calls Essential key skills: Strong verbal and written … service skills Ability to prioritize work and meet deadlines Multitasking capabilities Logical and methodical approach to problem-solving Attention to detail Support for MicrosoftWindows Desktops, Laptops, Hardware, and Software Basic Networking including TCP/IP and DNS to support the desktop environment Basic Server Administration (User Account Administrations more »