IT Support Technician - 1st Line
- Hiring Organisation
- Pure Resourcing Solutions
- Location
- Duxford, Cambridge, Cambridgeshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £28,000 per annum
technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft 365, Windows and basic Active Directory administration Set up and maintain meeting room and AV equipment Deliver IT inductions and support employee onboarding and offboarding Prepare … service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support principles and ticketing systems Basic knowledge of Active Directory Strong communication skills with the ability to explain technical issues clearly A proactive, customer-focused and team-oriented approach Relevant IT training ...