12 of 12 Customer Service Jobs in Cambridge

infrastructure supporting IT services for these highly regarded hospitals. The role of the Junior Network Engineer is to provide an on-site support service for Unified Communications systems in use throughout the Trust, supporting in the provision of a full range of telephony services to the Trust … call logging, IVR and Contact Centre solutions, paging and call recording. The role also provides a point of escalation and technical support for the Service Desk Administrator, and will also be expected to provide cover for the Service Desk Administrator as necessary. Main duties ...

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated … customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic ...

FRENCH SELECTION (FS) French speaking Customer Support Location: remote UK (home-based in the UK) Occasional visits to the office in Cambridge at own cost, so ideally based in the East & South East of England, London areas, or the Midlands (East Midlands preferably) i.e. not too far from Cambridge. … Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording ...

FRENCH SELECTION (FS) French speaking Customer Support Location: remote UK (home-based in the UK) Occasional visits to the office in Cambridge at own cost, so ideally based in the East & South East of England, London areas, or the Midlands (East Midlands preferably) i.e. not too far from Cambridge. … Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress The Role: - Verifying booking details with customers and scheduling upgrade appointments - Recording ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … doing? This role is offered on a fixed-term contract with the potential to become permanent. You will join our 24/7 Service Management Centre, where you will manage customer tickets, monitor critical systems, prioritise and escalate faults, coordinate engineer activity, and ensure SLA targets are consistently ...

that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing in June 2026, this role will be responsible for the configuration, implementation, operation and maintenance … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. ...

user support for Microsoft 365 environments Support and troubleshoot Microsoft Windows 11 Diagnose and resolve technical issues via telephone and email Deliver excellent customer service while managing helpdesk requests Escalate complex issues when necessary while maintaining ownership of tickets Previous experience within a MSP/fast-paced helpdesk ...

members. Deliver IT technology training through individual discussions, Live Meeting sessions and scheduled. Provide administrative duties as required by the department. Entry requirements: Exceptional customer service skills. Solid IT troubleshooting skills. Ability to work well in a team environment across multiple countries/regions. Good oral and written … Year 10 Months Positions Available 1 Closing Date Sunday, 29th March 2026 Start Date Monday, 30th March 2026 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Presentation skills Logical Initiative Non judgemental Patience About the Employer HEXCEL COMPOSITES LTD With our strong investment in research ...

that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing in June 2026, this role will be responsible for the configuration, impl click apply for full ...

lead improvements in the quality, accuracy and accessibility of our data and develop clear and reliable reporting which will provide practical insights that support service improvement and regulatory compliance. Working closely with teams across Customer Services, Property, Housing, Finance and ICT, you will help us improve the quality … small, collaborative organisation where your work has visible impact. About you We welcome applications from people who can demonstrate: Experience in business analysis, service improvement or change roles Strong analytical and problem-solving skills Proficiency in Excel and at least one BI/reporting tool (Power BI desirable) Ability ...

excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You’ll have … opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems. Key Responsibilities: Provide advanced support for Microsoft 365 and Windows 10/11 across client networks. Analyse and diagnose complex support issues, providing solutions to customers efficiently. Communicate effectively via telephone and email, ensuring ...

fantastic working culture that promotes an excellent work-life balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. … face-to-face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients ...