1 to 25 of 27 Customer Service Jobs in Cambridgeshire

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays … role in ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive ...

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … global scale Main duties: Provide 1st line support to customers by resolving queries related to the companys products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

FRENCH SELECTION (FS) French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4283SF1 The company: A well-established … scale Main duties: Provide 1st line support to customers by resolving queries related to the company’s products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly ...

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time – 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good … ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk – Support our userbase in all first line enquiries. Resolution, response ...

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good … ground running and provide coaching and support to junior team members when required. Here are some key responsibilities of the role: Deliver excellent customer service, maintaining clear and professional communication with both internal and external customers. Helpdesk Support the Cross Keys Homes userbase in all first line enquiries. ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, were looking for someone with a customer service background with strong admin skills. For this role,were open to any industry background given that youre willing to learn anything you dont ...

Customer Support Coordinator Peterborough £26,000 Benefits include private health, annual bonus, 26 days holiday (+8 bank holidays), pension etc. Working hours are 09:00-5:00, full time on site. The company This is a customer facing role based in Peterborough working for this UK based altnet. … ability to manage expectations, spin multiple plates at once, and have clear communication throughout is key. Ideally, we’re looking for someone with a customer service background with strong admin skills. For this role, we’re open to any industry background given that you’re willing to learn ...

some national travel required Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business … support transformation and operational change across all clients, both existing and new. Acting as a key point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Identify business requirements for change through consultation with business stakeholders. Analyse existing business operations to produce ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

candidate must have experience of working within an IT Support Team and will be very familiar with the Windows desktop and server operating system. Customer service, patience and good communication skills are essential for this position, as is a flexible, versatile approach to work. The ability to think … quickly on your feet under pressure and be creative with limited resources is an important part of this role. Key responsibilities: Service Desk/Ticket Management. Perform 1st and 2nd level responsibilities for technologies within the estate, escalating issues to 3rd line support where appropriate. Act as ‘1st point ...

liaising with users. Helping solve technical issues (hardware and software). Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager. Logging and triaging of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote … control tools and technologies to assist end users’. Documenting systems and procedures as implemented creating a comprehensive knowledge base. You should be: Customer facing and have customer service skills Good communication skills Helpdesk experience Your technical skills will ideally cover the following technologies: Azure Cloud – including ...

office) Salary: £38,000 per annum Job Reference: 35840 As a Senior Repairs Administrator, you will play a crucial role in ensuring exceptional customer service and smooth operations within the repairs service. You will oversee the administration of repair and disposal services, manage customer enquiries and support … passport. Travel expenses will be paid. UK Security Clearance (SC) and NPPV3 clearance will be required for the role. Responsibilities * Manage day-to-day customer enquiries related to the repair services, providing clear and efficient communication * Administer inbound and outbound devices for repair or secure disposal, ensuring they ...

Service Desk Technician Salary £28,489- £29,988 Location: Head Office Full Time 37 hours per week/Office-based in Peterborough Are you seeking a new challenge in IT where you can put your brilliant customer service skills and your technical ability to good ...

About the Role Our client a growing family run and expanding business are recruiting ! We’re looking for proactive and customer-focused Technical Support Engineers to join our client's growing support team. This role would suit someone with experience in 1st Line or 2nd Line support, who enjoys … problem-solving, delivering great service, and working with a variety of technologies. You’ll be the go-to person for diagnosing and resolving technical issues — keeping systems running smoothly and ensuring customers get the best possible experience. Key Responsibilities Provide 1st and/or 2nd line support to internal ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class level … customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

network knowledge & troubleshooting Cyber Security threats and tools available to protect against them Cyber Essentials & GDPR policies to keep data safe Good customer service skills, able to understand problems and diagnose faults Able to manage workflow with multiple tickets Experience of Zero Trust solutions - Good written & verbal communication ...

being able to go into the office quickly during this time; this doesn’t happen often, but the business provides a 24/7 service to their customers so the ability to provide support is required). Requirements: Extensive experience in IT Systems or Network Engineering (this ...

will be studying for your Information Communications Technician Level 3 Apprenticeship. Role Looking to start a career in IT? Join Evolving Networks as a Service Desk Apprentice. Get full training, support real customers, build technical and people skills, and grow with a friendly, forward-thinking team. … part of our service desk team, working alongside experienced engineers who support customers with day-to-day IT and connectivity issues. You’ll learn how to diagnose problems, speak confidently with customers, and use industry tools while building real-world technical and customer service skills. Your role ...

marketing team. This is an office-based role, supporting a fast-paced and innovative business operating within the technology space. Key duties include: • Processing customer orders, quotations and invoices accurately • Maintaining and updating the CRM system with client and sales data • Acting as a first point of contact … customer enquiries via phone and email • Supporting order fulfilment by liaising with internal logistics and operations teams • Assisting with customer account setup and administration • Working closely with sales and marketing to support campaigns and communications • Identifying opportunities to improve sales administration processes The ideal candidate will have: • Previous ...

vital role in supporting and servicing the business's EMEA partners and OEM customers. Your primary focus will be to deliver consistently exceptional customer service while proactively identifying and capitalising on sales opportunities. By building enduring relationships with key stakeholders within customer organisations and internally, your work … business growth. This includes inputting and following up on sales leads to further increase revenue generation, while actively identifying new business opportunities and nurturing customer relationships.This dynamic role calls for an individual with exemplary sales administration and communication skills who thrives in a fast-paced, customer-focused environment. ...

passionate about data integrity, efficiency, and supporting business goals through effective data management. Day-to-day of the role: Review and update the Customer Relationship Management (CRM) data within our Marketing and Practice Management Systems. Ensure the data meets business needs by focusing on improving efficiencies and data integrity. … rectify any data quality issues. Assist with data cleansing and the integration of new portfolios. Collaborate with cross-functional teams to support marketing and customer service objectives. Required Skills & Qualifications: Previous administration experience in a professional office environment; knowledge of CRM systems is beneficial. Strong data quality ...

desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting … Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer ...