18 of 18 Customer Service Jobs in Cambridgeshire

both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customer service skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. We can also … consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

Service Desk Analyst - Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex . Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily … occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with strong customer service skills and a keen interest in technology. Why Saffron Building Society: At Saffron Building Society, we believe happiness comes from within - including Money Happiness. ...

drives us toward our mission. Inspired to make a difference, we are committed to solving the worlds toughest problems. UNLEASH YOUR POTENTIAL Passionate about customer success by being determined to understand and respond to our customers needs as if they were our own. United as a team … changing situations. Technical expertise . Ability to troubleshoot and fault rectification variety of issues. Attention to detail . Including written and work carried out. Customer service excellence. Customer Teamwork. Build effective internal and external relationships. Are you ready to make an impact? Begin your journey ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. … colleagues to resolve escalations and share knowledge across the team. What you'll be doing: Responding to technical support requests and delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes ...

have an opportunity for an IT 1st Line Technical Support Analyst to join us to be responsible for delivering a high-quality technology support service providing excellent customer service to all employees of Amplius. Salary: £31,206 per year Contract: Permanent, full time Your week: 36.25 hours … members of the team. Minimises disruption to users’ work activities by taking personal responsibility and accountability for work undertaken, resolving incidents, and carrying out service requests in a timely manner, as well as ensuring planned work is communicated in advance. Your toolkit for success Experience of working ...

office) Salary: £38,000 per annum Job Reference: 35840 As a Senior Repairs Administrator, you will play a crucial role in ensuring exceptional customer service and smooth operations within the repairs service. You will oversee the administration of repair and disposal services, manage customer enquiries and support … passport. Travel expenses will be paid. UK Security Clearance (SC) and NPPV3 clearance will be required for the role. Responsibilities * Manage day-to-day customer enquiries related to the repair services, providing clear and efficient communication * Administer inbound and outbound devices for repair or secure disposal, ensuring they ...

team due to continued growth. This is an excellent opportunity for someone who enjoys working with IT systems, problem-solving, and providing first-class customer support. The role offers strong long-term career prospects, structured training, and a genuinely supportive working environment. It is important that you have your … date The Ideal Candidate You should apply if you are: Highly organised with strong time management and prioritisation skills Confident, professional, and customer-focused Motivated to learn new technologies and share knowledge Detail-oriented with a strong work ethic A team player with a positive attitude and sense ...

network knowledge & troubleshooting Cyber Security threats and tools available to protect against them Cyber Essentials & GDPR policies to keep data safe Good customer service skills, able to understand problems and diagnose faults Able to manage workflow with multiple tickets Experience of Zero Trust solutions - Good written & verbal communication ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

Secure new clients, generate sales to achieve required targets and manage customer accounts. Core Responsibilities: To always maintain a high level of customer service and business integrity. To always be presentable both in appearance and manner. To promote the business and look for additional sales opportunities. Constant … conflict and encourages co-operation within and across teams and groups Highlighting problems, opportunities and areas of concern which would create risk within a customer relationship/experience or hinder development opportunities. Liaising with internal resource and third parties managing communications and coordinating efforts in support of successful bids ...

Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve … meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

follow up on leads Collaborate with sales and marketing team to develop strategies for reaching sales targets including account mapping and ABM Use customer relationship management (CRM) software to manage leads and sales activities Stay up-to-date on market trends, competition, and industry developments Provide regular reports … share best practice Job Profile: skills traits, and experience 5 years+ of experience in sales 2+ years of outbound SaaS SDR experience Proficiency in customer relationship management (CRM) software is essential. Social selling will be key - LinkedIn, Leaf forensics, email marketing exposure is desirable. Excellent verbal, written communication skills ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

level in: • German • French • Dutch • Swedish • Norwegian • Finnish • Danish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in EMEA region … main point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further What ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH region … main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value ...

build solid career in Tech Sales! Full training provided! What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in French or Benelux … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution What's In It For You? OTE Year 1: £30,000 (base + bonus) Hybrid working model: Work ...