2 of 2 Microsoft Intune Jobs in Cambridge

their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure engineering and project delivery.You’ll be supporting a modern Microsoft environment (M365, Azure, Teams, SharePoint) while also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key … Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint, Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA … and technical teams to deliver effective, user-focused solutions About You 3+ years’ experience in 2nd/3rd line support or a similar IT infrastructure role Strong knowledge of Microsoft 365, Windows 10/11, Azure AD, and Teams Demonstrated experience leading technical change and systems improvement projects Comfortable working across the full IT lifecycle – design, delivery, support and More ❯

Technician/Engineer (2nd or 3 rd Line) , youll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Each of our customers are allocated a dedicated team from Breathe, meaning you will become … their go to expert. Key Responsibilities Provide IT support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Ensure to do updates, keeping … a 2nd or 3 rd Line role Full UK Driving License Must qualify for DBS (Disclosure and Barring Service) Certification we will pay for the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and Office 365 application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent More ❯