7 of 7 Service Management Jobs in Cambridge

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital … Services Management Team, you will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the … Configuration Management Database (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital … Services Management Team, you will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the … Configuration Management Database (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital … Services Management Team, you will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the … Configuration Management Database (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service More ❯

and enhancing GÉANT’s collaboration tools, workplace technology, and infrastructure services; enabling teams to work efficiently across local and remote environments. You will lead service management initiatives, oversee IT infrastructure, and deliver strategic projects that improve efficiency, security, and user experience. As a key member of the Digital … Services Management Team, you will contribute to a unified strategy across all areas of Digital Services. What You’ll Be Responsible For You will be responsible for monitoring service delivery through structured systems and processes to ensure consistent performance and service excellence. You'll also manage the … Configuration Management Database (CMDB) and Software Asset Management to ensure compliance and effective tracking of assets. Maintaining strong relationships with key internal stakeholders and external vendors will be essential to support successful service delivery and continuous improvement. Additionally, you will take ownership of the IT Service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

end-users. Required Skills/Abilities Essential Excellent communication, client relationship and interpersonal skills Excellent analytical and problem-solving skills Strong experience with customer service desk systems (Jira Service Management, Zendesk) Strong understanding of software development and troubleshooting Ability to work independently and as part of a … in 2010 and has an impressive pedigree in the telco, communications, and utility industries. In 2020, IQGeo acquired OSPInsight, a provider of fiber network management software, and in 2022 IQGeo acquired Comsof, a world leader in automated network design, headquartered in Belgium. Today, IQGeo is the leader in introducing More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing customer … service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯