10 of 10 Service Management Jobs in Cambridgeshire

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? Were hiring multiple Performance Managers … Centre in St Ives, Cambridgeshire. Youll work 7am7pm/7pm - 7am on a 4-days-on, 4-days-off shift pattern, supporting a critical service in a dynamic environment. As a Performance Manager, youll lead a team, keep services running smoothly, resolve incidents quickly, and make sure we meet ...

encompass the entire customer journey — providing Fanatical ExperienceTM from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer … ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Discover your inner Racker! Responsibilities Develop, configure, and customize ServiceNow applications, modules, and components to meet specific ...

Service Desk Coordinator - St Neots Salary £35,000-45,000 25 days annual leave inclusive of up to 3 days December shut-down Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance … scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator to join our fast-paced IT Service Management contract. If you enjoy building strong support teams, leading by example ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

moment brings catastrophe. We help people be their best in their moments that matter. Guardian is a call taking & dispatching platform used by emergency service operators across the UK & Europe. We help 999 or 112 operators answer calls from the public and dispatch out nearby responders, enabling the right … team of established Support Engineers, with reporting lines to the Team Lead of Guardian Support. Your responsibility is to ensure the exceptional customer service and support standards are upheld to our ever-expanding customer base of UK and International emergency response providers. You will use your experience of leading ...

operating system exposure along with common Microsoft products such as Exchange, SQL Server. Deployment tool experience such as WSUS, SCCM, 3 rd Party Patch management tools Performance monitoring tools using WMI, SNMP, API integrations. Nice to Haves In addition, it would be nice to have one or more … abilities and be open to learning new technologies, such as: Linux Operating system experience Understanding of Government Security Classifications Working knowledge of the Jira Service Management ITSM tool How youll support us This role will contain some elements of On Call dependant on project requirements. Our non-negotiables ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

from targeted sectors. Responsibilities but not limited to : Identifying, prospecting and developing new business opportunities Conducting face-to-face visits and presenting managed IT service solutions Building and nurturing target accounts through to closure Developing supporting sales materials such as presentations and sales packs Working closely with marketing … need to bring: Proven B2B sales success, ideally within Managed IT Services or technology-led environments Solid understanding of workplace computing, networking, cybersecurity and service management A consultative sales style with a value-based approach Strong communication, negotiation and presentation skills Ability to generate leads and create pipelines ...