Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
IT SupportEngineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/1248285. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. Leading Education Provider … is seeking to secure Junior IT SupportEngineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT SupportEngineer - 1 - 3+ years' experience. On-site & Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
IT SupportEngineer - Junior - Circa £30k + Benefits Package. Onsite. Central Cambridge. Permanent. T6/MN/(phone number removed). Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Start Date: End of August 2025. * Have Education Sector experience. *Must be Eligible to work in the UK. … Leading Education Provider is seeking to secure Junior IT SupportEngineer to part of a centralised IT Support Team. The role will provide support to 3 Schools based in central Cambridge. *The role holder will start at the End of August 2025. Technical Skills Required: IT SupportEngineer - 1 - 3+ years’ experience. On-site … Remote IT support experience. Education Sector - ideally have provided IT Support in a School environment. MS365 & Google Suite/or/Google Classroom - experience preferred. Office 365 & Google - User Account Management. Windows 10/11 support. Network Fundamentals & Troubleshooting - such as - Access Points, Wi-Fi, Switches, Firewalls, DNS, DHCP, etc. Support of End User Devices - Windows, Laptop More ❯
Great Shelford, Cambridge, Cambridgeshire, England, United Kingdom
MFK Recruitment
Senior IT SupportEngineer - Cambridge We have an exciting opportunity for a Senior IT SupportEngineer to join our well-established client in Cambridge. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! Extremely ambitious company, and they’re very interested … to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior IT SupportEngineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients, 2 days … line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Job Purpose: To provide expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in More ❯
SupportEngineer in DEP leads their Supporting engineering team in identifying opportunities to innovate based on tickets that the team receives. They mentor and coach junior support engineers. They assist their manager in maintaining the productivity levels of their team through automation and refinement of processes Key job responsibilities Some of the key job functions Provide support … tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects, primarily in Java, python, or shell scripts, and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of support for one or more payment products or … components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with dev team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set BASIC QUALIFICATIONS - 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rd Line SupportEngineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rd Line Engineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge office (2-3 days onsite) Start Date … 14th July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … support tickets and project work Support critical P1 incidents and security events as part of the L3 team Focus on escalated helpdesk tickets, with occasional support across L1/L2 during peak periods Carry out proactive tasks such as firmware upgrades, infrastructure checks, and project delivery Collaborate with other L3 engineers to improve service and drive technical More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
1st line supportengineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯
Senior IT Support and Infrastructure Engineer The Senior IT Support and Infrastructure Engineer will comprehensively assess our IT infrastructure, covering on-premises networks, virtual environments, Active Directory, Azure integration, and firewall configuration. Recommendations will be provided for issues identified, along with supply time/cost proposals. Required remedial action will be taken and implemented as appropriate. … Network and WAN Operations Take ownership of diagnosing and resolving issues with existing LAN and WAN infrastructure. Improve performance, security, and manageability across switching, routing, VLANs, DHCP, and DNS. Support physical cabling and server room reorganisation in preparation for infrastructure migration to Norwich. Ensure reliable and consistent network access across all organisational sites. 2. Virtual Infrastructure and Servers Manage … Active Directory and Identity Maintain and improve on-premises Active Directory and Group Policy structure. Assist with planning and implementation of a clean domain rebuild using industry best practices. Support Azure AD hybrid identity infrastructure, including AAD Connect, SSO, and conditional access. 4. Azure and O365 Hybrid Environment Administer and support Microsoft 365 services, including Exchange Online, SharePoint More ❯
CRC is a leading Language Service Provider (LSP) with a global presence, offering cutting-edge localisation and translation solutions to businesses worldwide. We are currently looking for a Systems Support Engineer. This is a perfect chance to develop your IT career in a fast-moving professional environment while working as part of a large international team. This is an … entry-level Systems Network Engineer role or suitable for a person with network support experience, who is looking to develop their career in IT. Tasks Assist with 1st and 2nd line systems support tickets. Help build and install new laptops, desktops and printers. Ensure that hardware and software systems are running smoothly. Resolve any system issues that … appear. Support network users. Back up servers, archive jobs, and restore jobs from archives. Assist in providing VPN and remote connectivity. Requirements Degree in IT/computer-related field, or equivalent. Experience with Windows 10/11 and extensive knowledge of Microsoft applications and software/printer installation. Good understanding of TCP/IP and DNS. Proven communication and More ❯
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for … benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class … manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be More ❯