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Technical Support Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a Technical Support Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a Technical Support Specialist , you will provide high-level technical support and training for Electron Microscopy systems. Key Responsibilities include: Provide technical support via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »