5 of 5 Remote Customer Engagement Jobs in Cambridgeshire

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯

CRM Manager - CambridgeCirca:Salary - Salary Plan, 55,323.00 GBP AnnualThe Royal Society of Chemistry seeks an experienced, strategic CRM Manager to join our Customer Team on an 18-month fixed term contract. This role focuses on Salesforce management and will position you as the strategic architect of our customer relationship approach. You\\\'ll lead a small team dedicated … to building strong global customer relationships, enhancing operational efficiency, and supporting business growth across all our operating regions.You will own the complete vision, strategy and roadmap for RSC\\\'s customer relationship management, with particular emphasis on optimizing our Salesforce platform to ensure effective customer engagement. Working with cross-functional stakeholders, you\\\'ll define excellence in customer relationship management and provide necessary training on best practices. Your strategies will prioritize relationship building and accountability at every customer touchpoint, with the goal of creating value through understanding customer needs, developing trust, and delivering exceptional service.We\\\'re looking for a visionary CRM professional with Salesforce expertise who can transform our customer engagement approach and More ❯

shaping the long-term strategic plan of Arm's solution in IoT applications. You will partner with engineering teams, external ecosystem partners and acting as the voice of the customer to motivate change which improve our products and help our partners embrace new technology . The role will require enthusiasm, autonomy, travel overseas and a real passion for innovation … Responsibilities: Lead customer engagements to gather feedback on workloads and features Define system-level use cases to determine the appropriate approach to for leading solutions Define features and positioning of our next generation products Collaborate with engineering teams to set ambitious targets for performance, power, and area (PPA) metrics Engage with senior executives align product strategies and objectives. Work … Understanding of system level definition, or be an expert of a specific area in a system Excellent communication and teamwork skills, with the ability to build consensus across teams. Customer-facing experience. At least 5 years of proven experience related to IoT hardware "Nice To Have" Skills and Experience : Engineering design involvement in hardware Prior exposure to functional safety More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯