5 of 5 Remote/Hybrid Customer Service Jobs in Cambridgeshire

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

options available (3 days in office, 2 days WFH) Salary: £30,000 - £33,000 dependent on experience Job Reference: 35968 Polytec are seeking a Customer Support Coordinator to join our Cambridge based client, a global leader in luxury audio technology. The successful candidate will deliver high-quality technical … customer support to distributors, dealers, and end users worldwide. This role combines hands-on technical troubleshooting with professional customer communication, supporting a premium brand whose products are installed in high-value residential environments globally. Responsibilities * Support, guide and train Level 1 and Level 2 Call Centre Agents ...

Macclesfield ! As a key member of the global account team, the Senior IDM Program Coordinator plays a critical role in delivering high-quality, attentive service for Identity Management (IDM) services and providing Vendor Management System (VMS) related support for KellyOCG’s global strategic MSP client. This customer-focused … role will ensure smooth operations for end users worldwide by managing both technical and user-related queries with strong attention to detail, maintaining excellent service standards. Working in a fast-paced and dynamic environment, the Senior IDM Program Coordinator is responsible for troubleshooting complex issues, guiding stakeholders through system ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

needed. EDUCATION AND EXPERIENCE A degree or equivalent qualification in Business Administration or a related field is highly preferred. Previous experience in a customer service, membership support, business development, or administrative role required. Experience working in a professional association, trade organisation, membership-based organization or smart home industry ...