1 of 1 Help Desk Support Jobs in Cambridgeshire

routine system administration Liaise with and assist the Systems Administrators in the supporting of staff, students and Fellows via telephone, email and in person, on escalated issues from the help-desk that cannot be dealt with during First-Line works Provide second-line support where required Undertake local administration of the College portion of the University … wide VoIP telephone and mobile phone systems Contribute to the provision of end-user training documentation, including writing instruction manuals and help files for College systems and in-house software Carry out routine clerical administration, such as the logging of support calls and responses, stock control, sales, record-keeping, physical organisation of storage areas etc. Training Why … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme More ❯