Technical Services Manager - IT Manager
- Hiring Organisation
- Jobleads-UK
- Location
- Cambridge, England, United Kingdom
millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What is the role? The Technical Support Manager will lead a distributed IT support team based across EMEA and India, delivering a consistent, high-quality support experience to Roku employees … responsible for setting and maintaining service standards, coaching and developing team members, and stepping into complex technical problems when needed. The Technical Support Manager will build and optimize a follow-the-sun coverage model, leveraging the team's time-zone spread to ensure responsive support well beyond ...