2 of 2 Remote/Hybrid IT Support Jobs in Cambridgeshire

IT Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/2 line IT support ...

issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTOL or BATH offices when asked, ideally you would be a driver … resource the Service Desk and provide responsive and client focussed Level 1 support, ensuring high client satisfaction Evaluate, accurately categorise and perform remote troubleshooting through diagnostic techniques to ensure timely resolution of client queries and issues Record client queries and resolutions to contribute to a knowledge base for future ...