Product Support Engineer
Cambridge, England, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
RealVNC
ideas clearly and simply. Essential skills and experience: Solid experience in technical product support Strong problem-solving and troubleshooting skills Excellent written and verbal communication Working knowledge of Windows, macOS, and Linux (including command line) Understanding of networking protocols and security principles Experience using ticketing systems (e.g. Zendesk) and support tools Ability to write clear, user-friendly support content More ❯
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