Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
outcomes. Your role: Analyze Operational Performance Conducts thorough analysis and creates insightful reports comparing actual service delivery outcomes against predefined performance targets to inform strategic decision-making. KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and … Proficiency : Strong analytical skills with proficiency in MS Excel, data analysis, reporting, and continuous improvement methodologies such as Lean Six Sigma. Familiarity with customer service tools and service management frameworks like ITIL. Effective Communication & Collaboration : Excellent communication and interpersonal skills, with the ability to engage effectively with customers, cross-functional teams, and leadership across geographies. Problem Solving & Stakeholder … Management : Proven ability to identify and resolve complex issues while managing diverse stakeholders with attention to detail and a passion for learning and collaborating with others. Educational & Role Readiness : Bachelor's degree in Business Management, InformationSystemsManagement, or Data Analytics or equivalent with 3+ years of experience. You must be able More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Softwerx
maximising their investment in Microsoft Purview and associated Microsoft 365 and Azure technologies. This includes advising on, designing, and implementing end-to-end data governance, compliance, and risk management solutions. Experience across all the Purview capabilities is essential from DSPM for AI, DLP, IP, IRM, Communication compliance and DLM. Experiencing in deployment of Purview for data discovery, classification … capabilities with business policies and requirements. Create and maintain technical project documentation Provide support to customers Essential Experience Delivering Purview workshops Deep current Purview knowledge Data Loss Prevention Information Protection DSPM for AI Insider Risk Management Communication Compliance eDiscovery Data Lifecycle ManagementInformation and Data Classification Knowledge around the Microsoft 365 service More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
AWD Online
come to know and love. By stepping into the pivotal IT Administrator/Systems Administrator role within the TechOps team, you will be responsible for IT and user administration, system maintenance, IT documentation, IT auditing, MSP liaison, IT project delivery, user training, and more. As a successful candidate you will join a company that value their employees, offers career … development opportunities and a generous benefits package. DUTIES Your duties as the IT Administrator/Systems Administrator include: Overseeing on-premise and cloud technologies, including file system and permissions management, device and software management via Microsoft Intune, as well as identity and access management across platforms like Microsoft 365 Setting up and issuing … database Responding to user requests, discussing solutions, and providing required equipment Coordinating the delivery of IT services in satellite offices by working closely with non-technical representatives Supporting with system audits, such as checking access rights and reporting on inactivity Collaborating with the remote managed service provider (MSP) to provide deskside support Representing the TechOps team across the company More ❯
Cambridgeshire, United Kingdom Hybrid / WFH Options
Redline Group Ltd
FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual to drive success with … their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving … Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management/delivery role Demonstrable experience of working in a SaaS based business and a service Sector (Financial, Utility, Telco) business Excellent interpersonal and communication skills Thorough and accurate, with good attention to detail Ability to More ❯
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Redline Group Ltd
FTC job? If so, I have a remote based Customer Experience Manager - 12 Month FTC job for a leading specialist in the design, manufacture and support of energy management display and information systems. The remote based Customer Experience Manager - 12 Month FTC will support continued customer growth, they are seeking an individual to drive success with … their clients. The ideal candidate combines strong technical knowledge and commercial acumen alongside project management credentials and the ability to inspire customers. The remote based Customer Experience Manager - 12 Month FTC will have skills/experience: Experience in managing software related deployment projects and/or Software development. Ability to collaborate with engineering and data science teams, resolving … Customer issues and experience of using JIRA, Confluence and Zendesk (or Similar customer support software) Significant experience in a customer facing project management/delivery role Demonstrable experience of working in a SaaS based business and a service Sector (Financial, Utility, Telco) business Excellent interpersonal and communication skills Thorough and accurate, with good attention to detail Ability to More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Exact Sourcing Ltd
Due to the next phase of growth, our client is looking for a proactive and forward-thinking Head of Product Management to lead the development and execution of their accounting software solutions. This pivotal role will serve as the essential link between their Go-To-Market strategy and Product Development, ensuring their offerings meet market demands and exceed … ahead of regulatory and technical trends. - Collaborative Environment: Work closely with cross-functional teams, including Product, Sales, and Training, to drive product success. As the Head of Product Management, you will be responsible for: - Market research and Product Strategy: Conduct continuous market analysis to identify unmet needs in the UK accounting market. Prioritise product requirements based on market … product exceeds user needs, focusing on adoption rates, client retention, and feedback scores. Own the product’s UK-specific compliance. - Product Development Support: Provide accounting insight and detailed information to assist with product development. Get hands-on with accounting content needed by the product team. As the Head of Product Management you will have or be More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Mitsubishi Electric Research Laboratories, Inc
U.S. Patent and Trademark Office (USPTO). Review and respond to office actions and communications from the USPTO and possibly support replies to foreign patent offices. Support patent management and patent-related business activities. Assist in managing MERL's patent portfolio and guide external patent practitioners as needed. Ensure the quality and consistency of MERL's patent applications. … absence, compensation and training. MERL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of MERL's employees to perform their job duties may result in discipline up to and including discharge. Working at … MERL requires full authorization to work in the U.S and access to technology, software and other information that is subject to governmental access control restrictions, due to export controls. Employment is conditioned on continued full authorization to work in the U.S and the availability of government authorization for the release of these items, which might include without limitation More ❯