2nd Tier Analyst / Systems Administrator
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hiring People
Are you an experienced Systems Administrator with a knack for troubleshooting and a passion for supporting robust IT systems? Join us as a 2nd Tier Analyst/Systems Administrator, offering up to £40,000 plus benefits, based in Cambridge or remote with occasional … If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst/Systems Administrator, you will work directly with customers, third parties and internal teams to support customers using our products built on the Salesforce … platform. The 2nd Tier Support Analyst/Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key Responsibilities: Providing prompt more »
Employment Type: Permanent
Salary: £35,000
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