Service Desk Analyst
- Hiring Organisation
- BDS (Northern) Limited
- Location
- Camden, London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 170 - 175 Daily
Duties: Technical Support: Provide first-line troubleshooting for hardware, software, and network issues, resolving problems like Microsoft Office glitches, PC configurations, and access management. Customer Engagement: Respond to queries via phone, email, or ServiceNow, offering clear guidance and escalating complex issues to second-line teams when needed. Incident ...