1 to 25 of 37 Customer Engagement Jobs in Central London

Customer Platforms – Senior Manager 📍 Locations: London, Manchester, Edinburgh About Accenture Song Within Accenture Song , our Service practice champions the customer. We help organisations across Financial Services, Health & Public Sector, and Communications, Media & Technology design and deliver front‐office transformations that create meaningful, connected, and consistent customer experiences across … . Our purpose is simple: put the customer at the heart of everything —from operating models and service design to digital platforms and data‐driven engagement. As a Customer Platforms Senior Manager , you will be at the forefront of shaping and delivering customer‐centric, cloud‐enabled service ...

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics ...

Customer Experience & Contact Platform Architect - Manager London/Manchester/Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture … innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within ...

strategy, leading our core sales teams. This role is ideal for a proven leader who can balance short-term commercial performance with long-term customer value creation. You will inspire and coach a talented sales organisation to move beyond transaction-based selling and engage customers at a strategic level … expected to perform any other duties which might reasonably be required by the business. Commercial Leadership: Own revenue-generating functions — from sales performance to customer retention and account expansion Strategic Go-to-Market: Define and execute a coherent, value-led GTM strategy that reflects MTI’s services-first ethos ...

plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local … your future career prospects. Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption ...

Customer Platforms Manager CL6 London/Manchester/Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation … apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. We work across Financial Services, Health & Public Sector ...

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With … working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation … Customer Data Management. Learn more at risk.lexisnexis.com. About Our Team: Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas this ...

working closely with the sales team, playing a key client-facing role in driving sales conversations forward, delivering Proof of Concepts, and supporting live customer engagements for a machine learning platform. Location: Central London - 3 days in office/2 days remote Salary: Competitive + bonus + healthcare, pension … Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge in Python or Bash Excellent customer-facing skills with the ability to engage, influence, and build credibility with clients A clear sales drive, commercial mindset, and natural gravitas – this ...

Customer Briefing and Events Specialist - Global Tech 12 month contract £65,000 - £70,000 Fully onsite in London I’m working with a global technology organisation to hire a Customer Briefing Specialist to deliver high-impact executive briefings within their London Customer Experience Centre. This … hands-on role at the centre of customer engagement, ideal for someone from an events or hospitality background who thrives in fast-paced, high-touch environments. What you’ll be doing: Coordinating and delivering executive-level customer briefings end-to-end Managing onsite experience including setup, catering ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role ...

accounts Product Focus (Preferred): Direct experience selling DevOps, Continuous Testing, Observability, Developer Tools, or technical Infrastructure platforms• Willingness to travel as needed for strategic customer engagement Exceptional proficiency in relationship mapping, stakeholder management, executive-level communication, ability to nurture and grow accounts over long cycles Bachelor's degree … portfolio, identifying white space, mapping stakeholder influence, and quantifying expansion potential across different business units, geographies, and product lines. Conduct deep discovery to understand customer business objectives, technical architecture, competitive landscape, and organisational dynamics to position BrowserStack as a strategic enabler of transformation. Executive & Technical Engagement Establish ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

onsite) Salary up to £140,000 This is a standout opportunity to shape and scale the data and AI vision for a global consumer engagement business! The Company They are a global marketing and customer engagement organisation known for designing experience‐led rewards programs that strengthen acquisition ...

pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy … operating model evolution, and large‐scale organisational change. Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance. Provide day-to-day executive leadership , bringing structure, direction and momentum to multidisciplinary ...

trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

advisors and AI thought leaders across our key industry vertical Aerospace & Defence. As an AI Technologist, you will play a pivotal role in shaping customer conversationsaround AI and Data transformation. Youll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution(CoEE)to define tailored … business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities Customer Engagement & Execution. Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals. Identify opportunities ...

achieved and clearly communicated to stakeholders. Coordinate across SOC operations, security engineering, support teams, and third-party partners to resolve issues promptly. Manage customer engagement through regular service reviews, continual service improvement, escalations, and reporting. Contribute towards continuous innovation, improvement and optimisation of delivery processes. Support onboarding … person communications with clients. Experience working with security monitoring, incident response, SOC, SIEM/XDR solutions. Experience using PowerBI What You’ll Bring A customer-first mindset with a commitment to operational excellence. Proactive issue resolution and escalation management. Ability to translate complex technical information into concise status reporting. ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

Overview This position is suited to professionals with a minimum of three years' experience in hardware sales who demonstrate a strong commitment to outstanding customer engagement. We are looking for an energetic, self-motivated "hunter" who is proactive, determined, and able to get up to speed rapidly … dynamic environment. As a Surface Sales Specialist, your responsibilities will include owning the full sales cycle for Surface devices, from initial customer engagement and opportunity qualification through to deal closure and post-sale handover. You will drive direct sales via telephone and in-person meetings, independently building ...