IT Helpdesk Support
- Hiring Organisation
- Winsearch
- Location
- London, Holborn and Covent Garden, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £38000/annum
targets, and customer satisfaction Provide remote support as well as attend client sites when hands-on support is required Maintain and update the Service Knowledge Management System Contribute to client projects and proactive improvements, not just BAU tickets What you will need Minimum 3 years’ experience … prioritise multiple open tickets at once Comfortable working autonomously with a proactive mindset Solid understanding of internet security and data privacy principles Strong knowledge of: Windows 10/11 and macOS Active Directory and Microsoft Azure/Entra ID Microsoft 365 (Outlook, OneDrive, SharePoint, Teams) Desirable: exposure to Google ...