2 of 2 WFM Jobs in Camden

RLDatix UK-based Customer Support Analyst will join the Rostering & Payroll Support team to provide advanced technical and functional support for RLDatix workforce management solutions. You will investigate and resolve complex issues across rostering, scheduling, and payroll products to maintain customer confidence and satisfaction. Role requires 3+ years in technical ...

Customer Support Analyst to join our Rostering & Payroll Support team, so that we can provide advanced technical and functional support for customers using RLDatix workforce management solutions. The Customer Support Analyst will investigate and resolve complex customer issues across rostering, scheduling, workforce planning, and payroll-related products to maintain customer … confidence and satisfaction. How You'll Spend Your Time Manage escalated support issues relating to rostering, scheduling, payroll processing, integrations, and workforce management functionality to deliver clear, accurate, and timely resolutions throughout the support lifecycle Diagnose and resolve complex application, configuration, and integration issues, and perform root cause analysis ...