MSP (IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: Active Directory & Group Policy management Mac OSX Microsoft Azure Microsoft Office MicrosoftWindows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client support skills with a desire to provide an excellent client experience. Confident personality with More ❯
WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy Microsoft Office 365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC More ❯
Responsibilities Act as the primary point of contact for IT support requests from the internal client base. Provide both in-person and remote technical support to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing … and knowledge bases to support consistent service delivery. Troubleshoot and resolve hardware-related issues, including audio/visual equipment, printers, and peripheral devices. You Will Have Solid experience supporting Windows 10/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering Office More ❯
Responsibilities Act as the primary point of contact for IT support requests from the internal client base. Provide both in-person and remote technical support to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing … and knowledge bases to support consistent service delivery. Troubleshoot and resolve hardware-related issues, including audio/visual equipment, printers, and peripheral devices. You Will Have Solid experience supporting Windows 10/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering Office More ❯
