E - Commerce & Customer Operations Specialist
- Hiring Organisation
- Proactive Personnel Ltd
- Location
- Cannock, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £27,000 - £30,000 per annum
Option A – IT & AI Improvements Use AI tools (e.g., Copilot, ChatGPT) to draft customer communications and internal knowledge snippets Implement small automations via Power Automate, Zapier/Make, or Excel Power Query Provide first-line IT support for Microsoft 365, devices, and accounts … systems Skills & Experience – Essential Experience in B2B customer service or order processing, confident on phone and email Hands-on experience as admin/power user of an e-commerce platform (Shopify, WooCommerce, Magento, or similar) Strong Microsoft 365 skills (Outlook, Excel, Teams) and first-line troubleshooting ability ...