2 of 2 3rd Line Support Engineer Jobs in Cardiff

Now Hiring: 3rd Line Service Desk Engineer &#(phone number removed); Location: Cardiff onsite &#(phone number removed); Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure, security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You’ll Be Doing: &#(phone number removed); Infrastructure … upgrades. &#(phone number removed); Ticketing & Support Handle tickets from start to finish: triage, investigate, resolve, document. Collaborate with internal teams and 3rd parties when needed. Develop knowledge base articles to improve support speed and consistency. The absolute ideal skills mix would include More ❯

Job Title: IT Support Engineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day … Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good … way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking More ❯