16 of 16 Remote/Hybrid Continuous Improvement Jobs in Cardiff

Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service delivery, and drive continuous improvement across the operation. If you thrive in a fast-paced MSP environment and enjoy balancing people leadership with hands-on operational … incident, problem, and change management in line with ITIL best practice Assist with onboarding new customers and services into the MSP environment Service Experience & Continuous Improvement Own and enhance the end-to-end service experience , ensuring service quality remains consistently high Gather, analyse, and act on customer ...

enjoy supporting and developing others to deliver outstanding teaching, learning and assessment? Can you lead with clarity, integrity and a commitment to continuous improvement? At ALS, we are looking for a Lead IQA Professional Services to support and quality assure our CIPD, Project Management and Management provision. … with awarding organisation and internal requirements Support and guide delivery teams across CIPD, Project Management and Management provision Lead standardisation activities, quality audits and continuous improvement initiatives Monitor learner progress, achievement and quality of delivery Support compliance with internal quality systems, policies and procedures Build and maintain ...

technology stack includes Python/Django, Node.js/React within cloud services such as AWS and Azure. They optimise our architecture for change, enabling continuous improvement and innovation. Responsibilities Define and champion the technical strategy for services, ensuring alignment with user needs, business goals and DDaT standards. ...

Contributing across the full software development lifecycle, from discovery and architecture through to deployment and production support Promoting engineering excellence, clean coding standards, and continuous improvement across teams What Were Looking For Strong commercial experience developing full-stack software applications using Java and modern front-end frameworks ...

Your new company We are working with an organisation committed to improving services through digital innovation. With a strong focus on user needs and continuous improvement, the organisation is investing in modern technologies and processes to enhance how it delivers value to its users and stakeholders. Your … gathering and analysis through to solution design, testing, and implementation. Key responsibilities: Engage with stakeholders to understand business needs, challenges, and opportunities for improvement Analyse and document requirements, ensuring solutions are clearly defined and prioritised Support the design and configuration of CRM (Dynamics 365) and Power Platform solutions ...

cutting-edge technologies and creative thinking. Collaborative Culture: Work with talented professionals in a supportive environment where best practices are shared, and continuous improvement is encouraged. Career Growth: We will invest in our team's development through continuous learning opportunities and career advancement programs. Impactful Work ...

systems Lead and coordinate third-party engineers and delivery partners Mentor engineers and support capability growth across the team Contribute to technical roadmap and continuous improvement initiatives Support agile delivery across planning, reviews, and retrospectives Skills and experience Strong experience as a Staff Engineer/Senior Engineer ...

mitigation of project risks. Communicate project progress and updates to stakeholders. Work closely with IT professionals to ensure successful project implementation. Contribute to the continuous improvement of business analyst processes. Requirements This role is hybrid but does require a full driving licence and the ability to drive ...

assumption) Corrective actions are verified as effective and preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives ...

work. Passionate about achieving high levels of excellence and achievement. Able to demonstrate a clear commitment to high standards and the ability to drive continuous improvement. Highly professional and motivated with high levels of commitment and confidentiality. Self-motivated, with the ability to work proactively using own initiative. Ability ...

firms challenges and be the catalyst to transform the finance function to support the firm. Create and own the finance process maps to drive continuous improvement, removing manual processes and embedding efficiency into BAU tasks. Oversee the business intelligence design, improvements and production. Project work to include ...

Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery ...

TechnologyScope End-userdevicesincludingWindows,macOS,tablets,andperipherals. Microsoft365includingEntraID,Exchange,SharePoint,Defender,andendpointprotection. IdentityandAccessManagementincludingprivilegedandserviceaccounts. On-premisesandcloud-hostedservers. Networkinfrastructureincludingfirewalls,switches,wireless,andWANconnectivity. Cloud-hostedandsupplier-managedapplications. Documentation,Audit&ContinuousImprovement Produceclear,technicallyaccuratedocumentationcoveringincidents,rootcauseanalysis,andcorrectiveactions. Supportgovernance,customerassurance,andauditrequirements. Contributetopost-incidentreviewsandlessonslearned. Identifyrecurringissuesandrecommendlong-termimprovements. EnsureincidentsandvulnerabilitiesarecorrectlyloggedandtrackedwithinITSMsystems. Collaboration&Escalation WorkcloselywithIncidentManagers,Securityspecialists,andLevel3InfrastructureandNetworkteams. ActasaseniorescalationpointforLevel1andLevel2teams. Engagethird-partysupplierstoprogressinvestigationandremediation. Participateinout-of-hoursresponseasrequired. Knowledge,Skills ...

portfolio framework, including prioritisation, sequencing, assurance, reporting and benefits tracking Provide a clear, consolidated view of portfolio performance, risks, dependencies and delivery confidence Drive continuous improvement across PMO processes, tooling and reporting Support Executive and Board stakeholders with insight on affordability, capacity, risk and investment trade offs ...

team of software/delivery professionals (circa 7-8) Set clear expectations and promote accountability Create a collaborative and supportive team culture Encourage continuous improvement and high performance A big part of the role is around building trust. You’ll be the person clients turn to when ...

Manager to join a well-established Managed Service Provider nr Cardiff. Youll lead a high-performing technical support team, shape service delivery, and drive continuous improvement across the operation click apply for full job details ...