21 of 21 Customer Service Jobs in Cardiff

Customer Services Representative Location: Cardiff Free Parking Salary: £28k - £38k per annum D.O.E Plus a £3,600k annual bonus Great benefits and career progression. The Company A leading provider of Telecommunication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Service Representative This is an exciting customer service role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will help manage ...

measurable revenue . The successful candidate will sit at the centre of our sales, account management, marketing and studio teams , helping us build stronger customer relationships, generate opportunities and ensure our creative and digital capabilities are being fully commercialised. You will need to be comfortable challenging established thinking, proposing … offers and strategies designed to recover dormant revenue . Understand why customers have stopped purchasing and identify opportunities to rebuild those relationships. Establish structured customer feedback loops to improve retention and account development. Account Development Work alongside Account Managers to identify the full commercial potential of every customer ...

role demands a forward-thinking leader who leverages AI technology, data analytics, and digital planning systems to optimise efficiency, reduce emissions, and deliver outstanding customer service. As a key member of the Operations leadership team, you play a vital role in driving FSEW’s transformation into a fully connected … demand, plan capacity, and dynamically adjust schedules based on live conditions. • Identify and trial new technologies that improve fleet efficiency, reduce downtime, and enhance customer satisfaction. • Collaborate with IT and Sustainability teams to ensure technology supports FSEW’s net-zero goals. ________________________________________ 3. Customer Service & Communication • Ensure planning ...

insurance industry and build a long-term career with a business that actively looks to promote from within. You might already work in sales, customer service, retail or hospitality and be ready for a new direction. Or perhaps you re looking for your first opportunity in a professional … sales. Good organisational skills and confidence using IT systems. A desire to learn, develop and progress within the business. Previous sales or telephone-based customer service experience could be useful, but your approach and willingness to learn are just as important. What ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

Commercial The EU AI Act reaches an important milestone on 2 August 2026 , when new transparency requirements take effect. These include obligations affecting certain customer-facing AI systems, chatbots, deepfakes and AI-generated or manipulated content. Although the implementation dates for substantial parts of the high-risk AI regime … outputs are used there. Technology and SaaS providers are the clearest examples, but businesses using AI in recruitment, workforce management, healthcare, financial services, education, customer service or content creation may also need to consider their position. Businesses should now: identify where AI is being used across the organisation ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments"We've built a bank that feels human, not just functional. Our product ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … they can develop and do their best work. Set the Data Science direction for your area and identify where data can have the greatest customer and business impact. Partner with Product, Engineering and senior stakeholders to shape strategy and influence product direction. Bring analytical rigour to complex and ambiguous ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … strategy Create metrics used to understand user behaviour and drive product decisions. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes Ensure accurate reporting to third parties and regulators Build and maintain controls to ensure our business processes are running as intended Lead projects ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve ...

deliver sustainable commercial outcomes. Supporting strategic and transformational technology initiatives across the organisation. Identifying and implementing process improvements to deliver an efficient, effective service to internal customers. Building strong relationships with stakeholders across Finance, Technology, Risk and the wider business. What we're looking for Proven experience delivering ...

deliver sustainable commercial outcomes. Supporting strategic and transformational technology initiatives across the organisation. Identifying and implementing process improvements to deliver an efficient, effective service to internal customers. Building strong relationships with stakeholders across Finance, Technology, Risk and the wider business. What we're looking for Proven experience delivering ...

Thing, Own It, and Aim For Greatness. Requirements We're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record … that's great! Java, which makes up the majority of our backend codebase Postgres AWS & GCP - we're cloud-native Distributed service based architecture Kubernetes (EKS) TeamCity for CI/CD (lots of teams are releasing code 15-20 times per day!) Terraform and Grafana Our process Interviewing ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems ...

Starling is seeking an experienced Software Engineer to join the Customer Service Engineering Group. You will deliver robust, scalable backend services in Java, with a focus on AWS and Postgres in a hybrid working environment. The role requires strong coding discipline, automated testing, and a passion for reliable ...

additional Business Units in the future. Working with leadership teams, the successful candidate will drive long-term value creation while maintaining entrepreneurial culture, customer intimacy and disciplined operating principles that characterise successful Vesta Software Group businesses. As part of the Vesta Group of companies, we offer excellent opportunities … management team to deliver excellent results.* Developing the product strategy and ensuring delivery against a published roadmap.* Ensuring a high standard of work and customer service.* Building relationships with industry partners and alliances, principally across the UK.* Implementing risk management policies to address strategic, operational and legislative compliance risks. ...

seeking a highly skilled and experienced Senior Security Engineer to join our Managed Security Service Provider (MSSP) team. You will be responsible for driving our adoption of Sentinel, client onboarding projects, managing multi-vendor SIEM proof of concepts with a specific focus on a Microsoft Sentinel, developing custom connectors … Bridewell is one of the fastest growing Cyber Security services businesses with a strong track record for delivering complex security projects and providing excellent customer service. Bridewell has an exciting and varied portfolio of clients across Financial Services, Manufacturing, Oil & Gas, Government, Critical National Infrastructure and more. Bridewell holds ...