Business Administrator
- Hiring Organisation
- Reed
- Location
- Cardiff Gate Business Park, Pontprennau, Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,055 per annum, Inc benefits
OpenAthens. Extract and interpret usage stats and develop effective communication within and across teams. Maintain accurate information in the CRM, ensuring compliance with the Data Protection Act. Support other team members and undertake additional duties as directed by the BOS Manager. Required Skills & Qualifications: Experience in customer service … Knowledge of payment processing methods (Direct Debit, Credit Card, Cheque). Familiarity with technical support platforms and issue logging (e.g., JIRA). Understanding of data extraction, decryption, and file formatting for import. Excellent communication skills, with the ability to handle inquiries and complaints effectively. Ability to work flexibly ...