9 of 9 Remote/Hybrid ITIL Jobs in Cardiff

scripting for diagnostics and reporting. Familiarity with agile methodologies and tools like Jira, Confluence, or equivalent. Experience with monitoring tools and alerting systems. ITIL Foundation or similar service management certification. Please apply within or contact Ash from Greystone Consulting Group to discuss further. Telephone: 02921 880 588 Email: ash@greystone ...

planning, and continuous improvement What You'll Bring • Delivery or customer success leadership experience within software, ERP, or tech consulting • Strong understanding of Agile, ITIL, or PRINCE2 • Proficiency with Jira, Tempo, and Confluence • Experience with ERP systems, ideally Business Central • Excellent communication, leadership, and stakeholder management skills • Customer-first, analytical ...

stakeholder collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Experience supporting SaaS applications and working within project teams. Familiarity with ITIL processes and ticketing systems. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. ...

projects, including structured cabling and technology rollouts Develop and manage project plans, budgets, risks, dependencies, and reporting Apply recognised project management methodologies (PRINCE2, Agile, ITIL) Act as the primary point of contact for clients, suppliers, and internal teams Coordinate field engineers, subcontractors, and project resources Ensure compliance with health & safety ...

built production systems at scale Strong Azure architecture experience with cloud-native design patterns Demonstrable security framework experience (SOC 2, ISO 27001, ITIL) Hands-on automated testing frameworks expertise Practical BDD familiarity More importantly, you are: A strategic partner who can balance technical excellence with commercial reality Hands-on when ...

continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time spent at customer … customers. What we're looking for: 5+ years' experience in IT Managed Services within the public or private sector. Strong understanding of ITSM and ITIL best practices. Proven experience in customer-facing leadership roles. Analytical and data-driven approach to problem-solving and improvement. Excellent communication skills and confidence working ...

ensure service quality and accountability Using data to spot trends, risks, and opportunities to improve service delivery Driving service improvements in line with ITIL and ITSM best practice Overseeing change, onboarding, and transitions into live service Acting as escalation lead during service hours and ensuring cover when required Contributing … less experienced Service Delivery Managers where required What we’re looking for Ideally some previous experience within IT Managed Services Strong working knowledge of ITIL and IT Service Management processes Experience in a customer-facing delivery or service leadership role Comfortable managing senior stakeholders and supplier relationships Confident communicator ...

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformations & NextGen AI Solutions, with offices in London, Manchester, and Glasgow, offering a 'flexi working model' of remote first or ...

DevOps Consultant – Cloud Advisory (Hiring for a Leading Consulting Firm) We are recruiting on behalf of a leading global consulting firm recognised for delivering inventive, data-driven transformation. Their teams bring together strategic insight, creativity ...