mobile OS like Android and iOS, this includes installation, configuration, and troubleshooting Networking Basics: Knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.), LAN/WAN, routers, switches, VPNs, and troubleshooting network connectivity issues Software Installation and Configuration: Understanding how to install, configure, and troubleshoot software applications and updates More ❯
able to work on own initiative and manage own time effectively. Desirable Exposure to Microsoft Service Packs and Updates, Version control etc. Exposure to LAN networking protocols e.g., TCP/IP. Knowledge of Imaging software and techniques such SCCM Knowledge of emerging technologies Some degree of experience in a Helpdesk More ❯
laptops, mobile devices, and associated Peripherals and related Software. * Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN/WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations * Provide onsite and remote technical assistance to End Users. * Manage the ticket More ❯
Cardiff, Butetown Community, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues (ideally Cisco/Sophos/HPE experience) Handle day-to-day cybersecurity: firewalls, endpoint protection, email security Operate within a fast … Comfortable working a helpdesk/service desk role with minimal supervision Strong knowledge of Microsoft 365, Azure AD/Entra, Intune Decent networking background (LAN/WAN, Cisco/Sophos/HPE gear) Practical understanding of cyber security tools and issues (firewalls, email/endpoint security) Start: ASAP To apply More ❯
