3rd Line Support Engineer
- Hiring Organisation
- Premier Group
- Location
- Cardiff, Wales, United Kingdom
complex issues from 1st and 2nd line teams, and driving them through to resolution. This is a hands-on role requiring strong experience across Microsoft technologies, virtualisation, and networking, with a focus on maintaining stability and supporting ongoing improvements. Key Responsibilities Act as the main escalation point for complex … line teams through to resolution Troubleshoot and resolve high-priority/business-critical incidents Support and maintain Windows Server environments Administer Microsoft 365 (Exchange Online, SharePoint, Teams) Manage Hyper-V environments Provide support across Linux systems where required Support network infrastructure, including switching and firewalls Work with ...