Blue Planet Advanced Technical Support: BPUAA Support EMEA
- Hiring Organisation
- Ciena
- Location
- Cardiff, UK
- Employment Type
- Full-time
Master's degree in Computer Science, Engineering, or a related field. Experience: 3+ years in software technical support, preferably in telecom or network management domains. Technical Expertise: Strong Linux and scripting (Shell) skills. Hands-on experience with Java, Python, and tools such as tcpdump, jstack, jmap. Familiarity with … Nagios, Grafana, Prometheus, Kibana. Exposure to fault and performance analytics, GenAI, or Agentic AI. XML and SQL knowledge. Prior experience with telecom vendors or network management systems. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena ...