2 of 2 Remote/Hybrid Qualitative Research Jobs in Cardiff

Design team, working on the development and improvement of important public facing digital services. This is a great opportunity to take ownership of user research across both new and existing services, turning customer feedback and research into actionable insight that directly influences service design and delivery. … matter experts, ensuring the voice of the user is at the heart of decision making. Key Responsibilities: Lead the planning and delivery of user research across digital and operational services Recruit research participants and prepare research plans, discussion guides and supporting materials Moderate user research sessions ...

they're at the heart of how customers interact with us. As we continue to grow, we're looking for a Senior User Research Manager to help shape the future of Personal Banking. This is an opportunity to lead research across one of Monzo's largest product areas … influence company strategy, and develop exceptional research leaders.ðYou'll play a key role by...You'll be responsible for both people leadership and strategic research leadership. This includes: Leading research across Core Banking while helping shape a coherent Personal Banking research strategy that spans multiple product areas. ...