an analytical approach to fault finding covering various services. Carrying out prescribed activities and Service Requests that have been requested by users. Adherence to SLA’s and OLA’s Experience: Proven technical support experience from a large organisation. Office 365 Sharepoint MS Teams Active Directory Email systems and protocols Domain more »
an analytical approach to fault finding covering various services. Carrying out prescribed activities and Service Requests that have been requested by users. Adherence to SLA s and OLA s Experience: Proven technical support experience from a large organisation. Office 365 Sharepoint MS Teams Active Directory Email systems and protocols Domain more »
support of a large and varied user base in IT systems Experience of an ITIL service environment Experience of working to ServiceLevelAgreement (SLA) targets and co-ordinating workload to meet them Understanding and experience of providing an effective customer service Desirable Experience of working in a NHS/ more »
