etc.). Experience with enterprise switching and routing (Cisco, HP, or similar). VMware/Hyper-V Familiarity with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent More ❯
Summary/Objective Established in 2006, CyberClan’s carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global Incident Response Teams are available 24/7 More ❯
of contact for technical issues via telephone, email, and fault-reporting tools. Monitor various systems (including CCTV, Customer Information Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd … Key Skills and Qualifications: Experience in an IT support or technical maintenance helpdesk environment. Familiarity with remote monitoring tools (e.g. Hanwha CCTV, Worldline LICC, SolarWinds). Good understanding of Windows OS and Microsoft Office 365. Strong troubleshooting and problem-solving skills. Excellent communication skills, both verbal and written. Ability to More ❯
of contact for technical issues via telephone, email, and fault-reporting tools. Monitor various systems (including CCTV, Customer Information Systems, and networking tools like SolarWinds) to identify and respond to alerts and issues. Troubleshoot and resolve basic hardware, software, and networking problems. Escalate complex technical problems to 2nd or 3rd … Key Skills and Qualifications: Experience in an IT support or technical maintenance helpdesk environment. Familiarity with remote monitoring tools (e.g. Hanwha CCTV, Worldline LICC, SolarWinds). Good understanding of Windows OS and Microsoft Office 365. Strong troubleshooting and problem-solving skills. Excellent communication skills, both verbal and written. Ability to More ❯
