Information Technology Support Analyst
- Hiring Organisation
- Sure Exec Search
- Location
- City Of London, England, United Kingdom
quality technical support. Provide initial triage and support for requests submitted through the ITSM platform, email, and phone Administer and support O365 and Active Directory systems. Respond to user queries promptly and professionally, ensuring excellent customer service at all times. Diagnose and troubleshoot hardware, operating system … administering, supporting, and deploying Windows 11 and MacOS systems. Skilled in O365 application support, including the complete Microsoft Office suite. Experience administering Active Directory environments Basic networking knowledge (DNS, DHCP, TCP/IP) Experienced in supporting Apple devices (iPhones/iPads) using corporate MDM solutions. Hands ...