1 of 1 Remote Chat Support Jobs in Central London

The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI Support Engineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges through high-quality … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯