5 of 5 Chatbot Jobs in Central London

understanding of subscription/cancellation dynamics. • Hands-on experience with Zendesk (or a comparable platform) and with AI/automation tools used in support (chatbots, workflow automation, macros). • Experience supporting a marketplace channel (Amazon Seller/Vendor Central) alongside a D2C site. • A track record of connecting customer service ...

enterprise workflows into repeatable product? How do you make the first 30 seconds of a demo feel like an intelligence platform rather than another chatbot? That’s what you’ll be working on. The Senior Product Manager Role You’ll own a product area end-to-end, from customer problem ...

flows correctly between systems. Configure and maintain workflows, automations, SLAs, triggers and routing rules. Design, implement, and maintain AI-driven support experiences such as chatbots, agent assist tools, summarisation, and workflow automation. Optimise AI/automation solutions for accuracy, containment, routing, and user experience. Analyse automation performance (involvement rate, deflection … SaaS Support environments Exposure with Customer Support platforms (e.g., Intercom, Zendesk or equivalent). Exposure working with & maintaining AI and automation solutions (e.g., chatbots, agent assist, workflow automation). Analytical skills and comfort working with data (eg. dashboards, SQL, BI tools, spreadsheets). Contributed to designing or optimising Support workflows ...

Project Manager We are currently recruiting for an AI Project Manager with ServiceNow and Chatbot experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid Responsibilities: Define project scope, delivery roadmaps and success criteria for AI-enabled services in partnership with Enterprise Technology functions. … Copilot Insurance/Financial services experience Strong understanding of IT Service Desk operations and support models. Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency. Enhanced the colleague and end-user experience through technology and service improvements. ...

Product Manager (Not for Profit) | London/Hybrid | £38,000 - £45,000 Charity | Mental Health | Technical Product Manager | Agile | Non Profit | Web | Mobile | Figma | Looking to work somewhere which genuinely helps people? Maybe you want ...