City of London, London, United Kingdom Hybrid / WFH Options
Harnham
a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customeracquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the … Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Harnham
a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customeracquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the … Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Forward Role
optimise the complete funnel from paid ads through to conversion Continuously test and improve campaign performance across all channels Growth Program Development Drive and scale referral and partner-driven acquisition programs Launch and optimise organic growth initiatives that complement paid efforts Develop innovative approaches to customeracquisition and retention Analytics & Optimisation Manage comprehensive reporting, attribution models, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harnham
a fast-growing, internationally recognised consumer brand with a strong e-commerce presence. Operating in over 100 countries, they are known for their innovative, high-quality products and strong customer engagement. The UK team is collaborative, creative, and commercially driven, with a supportive culture that values insight-led decision-making. Key Responsibilities Analyse marketing performance, customeracquisitionMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
MENA FS
Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and … vision. Fundraising & Capital Strategy Lead fundraising and capital‐raising activities. Maintain transparent, compliant investor relationships. Oversee disciplined financial controls. Develop a robust business model and financial strategy focused on customeracquisition, sustainable unit economics, lifetime value, and competitive advantage. Culture & Team Leadership Build and lead a high‐performance executive team and workforce, ensuring diversity of skills, backgrounds, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
MENA FS
Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and … vision. Fundraising & Capital Strategy Lead fundraising and capital‐raising activities. Maintain transparent, compliant investor relationships. Oversee disciplined financial controls. Develop a robust business model and financial strategy focused on customeracquisition, sustainable unit economics, lifetime value, and competitive advantage. Culture & Team Leadership Build and lead a high‐performance executive team and workforce, ensuring diversity of skills, backgrounds, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Intelligent People
scaling HealthTech brand, the Head of Product Management/Product Lead/Principal Product Manager role involves leading a small product team of 4 to improve and evolve the customer experience throughout the service journey. They have a strong footprint and presence in their specialist area, but have relatively immature tech and product capability. This role involves identifying quick … win opportunities to fix improve and automate service delivery, going on to redesign the way tech facilitates service delivery as well as improving customeracquisition, conversion and overall experience. The role requires someone who can think strategically and be part of the team that identifies opportunities to develop new products & services, but also involves being very hands-on … in central London (ie monthly). Key responsibilities: Lead a relatively junior but enthusiastic product team, coaching & mentoring where needed to improve individual and overall capabilities. Analyse requirements, opportunities, customer data and feedback to shape a prioritised roadmap of initiatives. Help develop product strategy as part of the leadership team, working with key stakeholders in technology and commercial areas. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GOAT Interactive
new strategies to improve campaign performance Monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value Develop an in-depth understanding of activity from all customer value and lifecycle segments Use key data insights to help build new customer segments, ensuring customers … development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries Conduct competitor analysis and market development to enable Premier Bet and its … Tools - Experience in forecasting and costing campaign impact - Experience in implementing CRM campaign automation - Experience in planning and executing end to end campaigns - Experience implementing campaigns across the full customer lifecycle - Experience mentoring and developing less experienced team members - Able to build strong working relationships with multiple stakeholders across multiple departments - Quality project & time management skills - Strong communication skills More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
GOAT Interactive
new strategies to improve campaign performance Monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value Develop an in-depth understanding of activity from all customer value and lifecycle segments Use key data insights to help build new customer segments, ensuring customers … development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries Conduct competitor analysis and market development to enable Premier Bet and its … Tools - Experience in forecasting and costing campaign impact - Experience in implementing CRM campaign automation - Experience in planning and executing end to end campaigns - Experience implementing campaigns across the full customer lifecycle - Experience mentoring and developing less experienced team members - Able to build strong working relationships with multiple stakeholders across multiple departments - Quality project & time management skills - Strong communication skills More ❯